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Terms & Conditions

DO YOU SHIP WORLDWIDE?

Yes! We offer  standard (untracked) as well as expedited (tracked) shipping worldwide on all our items. Please reference the table on the right for more details.

TERMS & CONDITIONS

Please ensure you have measured your space prior to placing your order. Unfortunately we cannot offer returns or refunds for due to the delicate nature of custom made art prints and apparel products.

HOW LONG DOES IT TAKE?

Prints, Famed Posters & Pillows
Please allow 2-5 business days for processing, printing, and packaging of your print or poster order. Please ensure your space is measured prior to purchasing your artwork. Once an order has been printed – we are unable to assist with refunds or exchanges. Shipping times are additional to our 2-4 business day processing timeframe, so please ensure you’ve read the below detailing & selected the correct shipping option at checkout to ensure any interior styling deadlines you have are met.

Apparel
We take about 2-7 business days to create our beautiful apparel products. Shipping times are additional to this, so please ensure you’ve read the below detailing & selected the correct shipping option at checkout to ensure any deadlines you have are met.

SHIPPING

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. Please review the below shipping options carefully to find the shipping method that is right for you.

SHIPPING OPTIONS

USA 3-5 business days via USPS
3-8 business days via FedEx SmartPost
1-3 business days via FedEx
Canada 5-10 business days without tracking 1-5 business days via FedEx
Australia 5-10 business days without tracking 1-5 business days via FedEx
International from USA 5-20 business days without tracking 1-5 business days via FedEx
International from Europe 5-10 business days to Europe
10-20 business days worldwide
1-5 business days via FedEx

LOST, STOLEN OR TAMPERED WITH  MAIL

JuniperOats Studio does not take responsibility for damages caused to product by how the packaging is opened once it has reached the recipient.JuniperOats Studio does not take any responsibility for lost or stolen mail once it has left our hands – if you require tracking on your package, we suggest you select the express shipping option. JuniperOats Studio does not replace or refund if third parties have incorrectly handled mail. If you receive a package which has been tampered with, please lodge a stolen goods report with your local law enforcement. JuniperOats Studio is in no way responsible for lost, mis-handled or stolen goods. Signature upon delivery is not required.

WHOLESALE

We welcome wholesale enquiries from everywhere in the world! If you are interested in stocking JuniperOats Studio products and would like more information please contact our founder and the designer behind JuniperOats Studio at judith@juniperoats.com

DIGITAL PRODUCTS

All downloads from JuniperOats Studio are intellectual property and copyright protected. Any and all redistribution, file sharing or commercial sales use is prohibited. JuniperOats digital downloads are to be used solely to print for personal use by the purchaser only. Any editing to JuniperOats digital download files are a copyright infringement. If found to be utilizing JuniperOats digital downloads in improper use, purchaser will take full liability and responsibility of copyright and IP infringement laws.

PLEASE NOTE: Due to the nature of digital products being immediately available for your use, refunds or exchanges are not permitted.

By placing an order with JuniperOats Studio you are hereby agreeing that you understand and accept all of the above.